Shipping Information

1. Express Shipping (DHL Express)

All orders are shipped exclusively via DHL Express.
Because shipping prices vary significantly depending on the weight and destination of each order, shipping costs are calculated automatically at checkout before completing your purchase.

Deliveries are made Monday through Friday.
All orders are shipped from our European distribution centre.

2. Processing Times

Please allow up to 2 business days for processing and handling.
Orders are typically shipped within 1–2 business days after they are placed.

3. Express Delivery Times

Typical DHL Express delivery times within the European Union:

  • 1–3 business days, depending on the destination country and DHL network availability.

(These estimates may vary depending on local DHL operations.)

 

4. Refused Shipments

Customers are responsible for any additional charges arising from:

  • Missed delivery attempts

  • Re-delivery fees

  • Refused or unclaimed packages

These costs may be deducted from any applicable refund.

5. Address Corrections

Customers must ensure that all billing and shipping information is accurate at checkout.

Any DHL fees resulting from:

  • Address corrections

  • Delivery interception

  • Re-routing requests

will be charged to the customer.